How to Write a Summary of an Article? It has been a tremendous experience to be in a company that started out small and grew to one of the leading businesses in the industry. CanGo does have a promising future ahead.
Heidi Cripps Running head: Therefore, customer experience is one of the most important things to consider when a company is assessing its current operations.
He did not review all aspects of Nick's performance over the past year therefore he was not aware of areas where Nick was doing well and areas where he needs to improve. Based on the videos, Warren's performance appraisal of Nick is based primarily on Running head: Warren uses a system primarily based on casual observation and impressions rather than on hard performance criteria such as the number of errors per day.
Specifically, the review had leniency errors in which Warren assigned high performance ratings to Nick, regardless of his actual job performance. The review also exhibited halo errors. This is evident when Warren gives Nick high marks on "Ability to Get Along with Others" because he seems to get along well with his co-workers.
On the very next factor, "Knowledge of Order Fulfillment Procedures" Warren also gives him a high rating, because he assumes that Nick is probably doing well on this factor as well. Warren's assessment on one dimension inappropriately affects his rating on another.
Strength — Experienced staff; good sales record. If no performance issues are identified then an employee cannot work on improving himself. This not only hurts the employee in terms of under- development of skills but also the company as a whole whose workforce could be improved. Opportunity — Correct weaknesses i.
Threat — Competing employers. Warren should prepare a list of issues he wants to discuss with Nick in order to add structure to the interview i. Warren should give specifics such as when Nick crashed the computer database system for 2 days.
Warren needs to think carefully about each specific dimension of an Nick's performance and pinpoint particular areas for improvement. This should be accompanied by a set of goals and a timeline for meeting them.
This approach would have tempered Nick's perception that all was well and that he did not need to improve his performance.
Warren could replace his existing appraisal technique with the one below. Performance Appraisal Form Employee: These procedures are clear and equitable so that they should increase feelings of procedural justice.
These new objective measures should reduce halo error because each employee's performance is compared to the performance of the average employee. Warren, on the other hand, is concerned about the implications of this growth for CanGo's ongoing operations.
However, resources such as employees and capital are tight at CanGo.Cango Video Analysis Week 1 & 2 Team B Video Analysis Report of CanGo Innovative Financial Management & Consulting Services BUSN Based on the first two week of observation, Innovative Financial Management & Consulting Services (IFM) has noted the following issues and our recommendation for your review.
TEAM B VIDEO ANALYSIS WEEK 2 In order for any company to grow into a successful and viable company in the future, there are a number of things that have to be implemented to ensure there’s balance and the organization is running properly. For CanGo they have the vision of where they want to be in the future and the start of a good internal structure to carry out those goals and vision%(76).
In SWOT analysis the CanGo team identifies emerging opportunities to take Running head: TEAM A WEEK 6 VIDEO ANALYSIS REPORT 13 advantage of right now and will be able to forecast longer term opportunities as well (Swot Analysis). Cango Week 2 Video Analysis.
CanGo Analysis Report Consultants BUSN Team 1 CanGo Analysis Report Let me say first thank you for giving us the opportunity to evaluate your company’s operational process. It has been a tremendous experience to be in a company that started out small and grew to one of the leading businesses in the industry.
Analysis and Recommendation: The founder of the CanGo Company had given little thought to the long range plans and direction of the company beyond the basic steps required to get the business in place%(74).
Cango Week 1 and 2 Video Analysis Report Essay Week 1 & 2 Analysis Report “Poor strategic planning is worse than no strategic planning. It can be a big waste of time and money” (“Strategic Thinking”, , p.1).